How do I sign up?
How old do I have to be to sign up for HOPR?
You must be 18 to have a membership and ride a HOPR bike because you need a valid credit card on your account to unlock a bike.
Does the app cost money?
No, the HOPR Transit App is completely free to download for Apple. (Android coming soon). Once you are in the app, you can select which forms of transit you would like to sign up for.
How much does it cost to join?
The cost of HOPR depends on the city that you are in, and the plan you choose. Find the Pass option that meets your needs here.
Where do I sign up?
You can sign up for HOPR from your mobile phone, just download the HOPR Transit App.
Can I sign up without a mobile device?
No, you must have a Apple or Android smart phone in order to sign up and access bikes.
Do I need the HOPR Transit App to use the bikes?
Yes, you need to have the HOPR Transit App to use HOPR bikes. The HOPR Transit App is where you will add your payment information and select your pass. You will also need the app to scan the QR code to unlock the bike.
Do I automatically have a bike share membership when I sign up for the HOPR app?
No, you will not automatically have a bike share membership when you sign up for the HOPR Transit App. Once you have downloaded the free HOPR Transit App, you can sign up for a membership in the menu option under HOPR Pass. – Download, sign up, choose your pass or pay per trip.
Which devices and device models are compatible with the HOPR Transit App?
The HOPR app is compatible with iPhone 5 and up, and most Android devices.
How do I enter a promo code when I sign up?
When you are on the checkout screen there is a button that says “apply promo” at the bottom.
