General Questions

What is HOPR?
HOPR Bike Share and Scooter Share systems power rides across North America, providing millions of people with smart transit options. Use the HOPR Transit App to sign up and find a ride, and connect with other bike share, ride share, and transit systems.
Why are there so many different transportation options in HOPR?
There are so many transporation choices today that HOPR aims to make it easier for you to choose by having them all in one app.
What is bike share?
Bike share is a service that makes public bicycles available for shared use to individuals on a short term basis. The bikes can be unlocked from one location and locked in convenient locations in the service area, making bike share ideal for short, one-way trips. You can use them to commute, run errands, visit friends, or casually cruise the city. Bike share also improves air quality by reducing vehicle emissions, promotes personal health and supports local business.
When should you use bike share vs. bike rental?
Bike share is ideal for short, one-way trips – getting from Point A to Point B. Bike rental shops are best suited for longer trip durations, biking outside of our service area, and for different equipment options (like tandem bikes and kids bikes)
Do I need bike share if I own a bike?
Yes! Bike share can still add convenience to your life even if you have your own bike. It is especially useful for one-way trips when you don’t want to worry about taking your own bike both ways, if you want to avoid the hassle of locking your bike up, or to avoid bike theft. Using bike share can also prolong the life of your own bike as you spare it unnecessary wear and tear from regular riding.
When will HOPR be launching? / When will HOPR come to my city?
The HOPR Transit App is now available for users in Chicago and will launch this summer in Los Angeles and Ottawa. Want HOPR in your city? Let us know
I am a public or private transit operator. How can we integrate with HOPR?
Private transit operators and public transit agencies can integrate with HOPR to promote their services, fill empty seats and promote fare deals. To find out more send an email
Who can use HOPR?
The HOPR community is made up of people just like you – whether you’re a longtime local or just in town to visit, use HOPR to check out the sights, get to your meeting, or pick up your groceries.